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FAQ – Your questions, our answers

To ensure you are fully informed about everything you need to know at the Parkhotel Margna and can enjoy your stay to the full, we have compiled the most frequently asked questions for our guests in this FAQ. If you cannot find the information you are looking for and have any further questions, our reception team will be happy to assist you. 

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Check-in & Check-out

What time can I check in and out at the Parkhotel Margna?
Can I leave my luggage at your hotel before check-in or after check-out?

Getting here

How do I get to the Parkhotel Margna by car?

Public transport

Can I travel to the Parkhotel Margna by public transport?
What are the local public transport links like?
Can I book a transfer or shuttle service?

Parking

Does the Parkhotel Margna have parking spaces?
Are the parking spaces free?
Does the Parkhotel Margna have an underground car park?

Electric mobility

Can I charge my electric car at the hotel?

Hotel rooms

How many rooms does the Parkhotel Margna have?
What types of rooms does the hotel have?
What facilities do the rooms have?
Can I order a special pillow or duvet?
What is included in the room rate?

Breakfast

When is breakfast served?
Where is breakfast served?
What's for breakfast?

Gastronomy

Does the hotel have its own restaurant?
Who is the head chef at the Parkhotel Margna?
When are the restaurants open?
Is there a menu for hotel guests?
Will I be able to try all the restaurants during my stay at the hotel?
Is there a special children's menu?
Are there high chairs available?
Is there a bar in the hotel?
What time does the hotel bar open?
Does the Parkhotel Margna have any other common rooms?

Room service

Does the Parkhotel Margna offer room service?
Can I order the full menu from all three restaurants to my room?

Wellness and fitness

What wellness facilities does the Parkhotel Margna offer?
What are the opening hours at the “La Funtauna” spa?
Can I book massages and beauty treatments at the Parkhotel Margna?
What are the opening hours of the gym?
As a non-hotel guest, do I have access to the ‘la Funtauna’ spa?
What is included in the day spa entry?

Park

Do the Parkhotel Margna have a garden?
Are there any deckchairs in the garden?
Can I eat outside as well?

Various services

Does the hotel offer a luggage service?
Can I leave my luggage with you before or after check-out?
Does the hotel offer a laundry service?
Can I get a wake-up call at the hotel?

WLAN

Is there Wi-Fi, and is it free?

Accessibility

Are the rooms at the Parkhotel Margna accessible barrier-free?
Is the reception and the restaurants accessible barrier-free?

Children's facilities

Does the Parkhotel Margna have any special facilities for children?

Dogs

Are dogs allowed at the Parkhotel Margna?
Can my dog stay in the room on its own?
How much does it cost to bring my dog to the hotel?

Sport

What sports can I do at the Parkhotel Margna?
What sports can I do in the summer?
Is there a special offer for bikers?
What sports can I do in winter?
Do you have any special offers for skiers?

Activities

What is there to do in the Upper Engadine?

Places of interest

What are the main attractions in the Upper Engadine?
How far is St. Moritz from Sils?
Are there any shopping facilities in the Upper Engadine?